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Common questions about medical care for injured workers

A workplace injury can harm your ability to work and live a normal daily life, and many workers live with these consequences every day. The Bureau of Labor Statistics states that in 2019, employers in the U.S. reported 2.8 million nonfatal illnesses and injuries. 

The workers’ compensation system can provide medical benefits following a workplace injury to help you recover and cope with the effects of the accident. Before you file for medical benefits, you may have a few questions about how this system works and what you are eligible for. 

Who is eligible?

The Commonwealth of Massachusetts states that you become eligible for medical benefits through the workers’ compensation system if you suffer a workplace injury. This injury must require medical attention to treat. 

What benefits can you receive?

Some of the medical benefits you can receive for a work-related injury include adequate and reasonable medical care, reimbursement for the mileage you travel to get to medical appointments and prescription reimbursement. 

Your employer gets to choose the doctor you see initially after the accident, but after that, you can choose your own healthcare provider. However, the insurer can send you to their doctor on occasion for evaluations. 

How long can you receive benefits?

You remain eligible for medical benefits through the workers’ compensation system as long as you need them to treat your injury or illness. However, the insurance carrier can stop or deny your treatment if it deems that your care is no longer necessary or reasonable. You have the right to appeal this decision if you believe otherwise.